Berven Digital, LLC, doing business as Campground Launch (“Company”, “we”, “our”, or “us”) understands that privacy is important to our users. This Privacy Policy describes our practices regarding the collection, use, sharing, and protection of your personal information for the website located at https://campgroundlaunch.com (the “Website”), and any other services provided by us or our affiliates (the “Services”) (collectively, the “Properties”). This Privacy Policy also tells you about the rights and choices you have with respect to your personal information, how you can assert those rights, and how you can contact us to get answers to your questions.
With respect to the personal information that our customers and their vendors collect from you outside of our Properties and provide to us via use of the Services (“Service Data”), where permitted by law, we process such information only as a “service provider” or “data processor” (as those terms are defined under applicable data protection laws) on behalf of our customers, who act as the “business” or “data controller”. Our customers—namely, campground and RV park owners, operators, and hospitality businesses that use our Services for website development, SEO, advertising campaigns, reputation management, and other digital marketing and business support services—are the parties that control the use of the Service Data and determine the purposes for which we process such information. While this Privacy Policy describes how we process Service Data on behalf of our customers, our customers are responsible for their own practices in collecting, using, and disclosing information they collect from you.
For more information about how users with disabilities can access this Privacy Policy in an alternative format, please contact us at gabe@campgroundlaunch.com.
BY USING OR ACCESSING THE PROPERTIES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH OUR POLICIES OR PRACTICES, YOU SHOULD NOT USE OR ACCESS THE PROPERTIES OR PROVIDE US WITH ANY PERSONAL INFORMATION.
Personal Information We Collect From You
This Privacy Policy applies to the personal information that we obtain in various contexts. We use the term “personal information” – also called “personal data” or “personally identifiable information” in the laws of some jurisdictions – to refer to information that reasonably identifies, relates to, describes, or can be associated with you. Data that has been deidentified or that otherwise cannot reasonably be related back to a specific person is not considered personal information.
The following are the categories and types of personal information that we or our third-party partners may collect from or about you, depending on how you interact with the Properties:
- Identifiers and contact information, such as your name, email address, mailing address, and phone number;
- Device and online identifiers and related information, including internet protocol (IP) address, mobile ad identifiers, data collected from cookies, beacons, and pixel tags, and similar unique identifiers;
- Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website, application, mobile app, or advertisement; and
- Any other personal information that you voluntarily provide us.
How We Collect Your Personal Information
Personal Information You Provide: We collect personal information that you provide to us directly. This may include, but is not limited to:
- Information you provide when you contact us via email or through other Internet-enabled communications;
- Information you provide when you use the Properties or subscribe to one of our Services;
- Your responses to surveys that you choose to complete for us;
- Information you provide when you enter a contest or other promotion sponsored by us;
- Details relating to transactions that you carry out through our Properties, including any orders that you ask us to fulfill, and any payment or other financial information you provide to us relating to such orders;
- Your search queries on the Properties;
- Any other information that you provide us on or through the Properties.
Personal Information We Collect Automatically: When you visit our Properties, we or third parties we work with may automatically collect certain information using technologies such as cookies and other tracking technologies described below.
Cookies and Similar Technology
“Cookies” are pieces of information that may be placed on your computer by a website for the purpose of collecting data to facilitate and enhance your communication and interaction with that website. Such data may include the address of the websites you visited before and after you visited our Properties, the type of browser you are using, your IP address, what pages you visited and what links you clicked on, the region where your device is located, and geographic information based on your IP data. We may store some information on your device as a cookie or similar file (such as clear gifs, web beacons, tags, and similar technologies that work on mobile devices) to collect data related to usage of the Properties, to customize your visit, and to enhance the Properties and Services.
Tracking Pixels
We may use tracking pixels to collect information from users of our Properties. A tracking pixel is a transparent graphic image (the size of a 1×1 pixel on your screen) placed on a webpage that, in combination with cookies, allows us to collect information regarding your use of that webpage. We may also place tracking pixels in our email messages to collect information regarding your interaction with our email and any URL links included. These pixels tell us when an advertisement we run on another website has been clicked on, which helps us evaluate which advertisements are more appealing to users.
Clickstream Data
As you use the Internet, a trail of electronic information is left at each website you visit. This “clickstream data” can be collected and stored by a website’s server, and can tell us the type of computer and browsing software you use and the address of the website from which you linked to the Properties. We may collect and use clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page, how visitors navigate the Properties, and how we may tailor our web pages to better meet visitors’ needs.
Analytics
We may work with third-party vendors who use the technologies described in this section to conduct website analytics. One such provider is Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help analyze how users use the Website; the information generated (including your IP address) will be transmitted to and stored by Google on servers in the United States, and used for the purpose of evaluating your use of the Website, compiling activity reports, and providing other related services. You may refuse the use of cookies through your browser settings. You can review the available opt-outs for Google Analytics at tools.google.com/dlpage/gaoptout and obtain additional information at google.com/policies/privacy/partners.
Service Data & Other Sources
We may obtain Service Data from our customers and their vendors, which we process on behalf of our customers in accordance with our contracts with them. We may also obtain information about you from other sources, such as data analytics providers, marketing or advertising vendors, fraud prevention vendors, vendors that provide other services on our behalf, or publicly available sources.
How We Use Your Personal Information
We collect and use personal information for the following purposes:
- To communicate with you and respond to inquiries or requests;
- Provide, operate, and improve the Properties;
- Send you updates, newsletters, or promotional materials;
- Analyze and understand usage trends and preferences;
- Maintain the security and integrity of our systems;
- To comply with legal obligations; and
- For any additional purposes that you specifically consent to.
With respect to Service Data, we use that information to provide the Services to our customers.
We reserve the right to supplement your personal information with information we gather from other online and offline sources. We may collect information that is not personal information (“non-personal information”), including anonymous or aggregate data, or information lawfully made available from government records. Because non-personal information does not personally identify you, we may collect, use, and disclose such information for any purpose permitted by law. If we combine any non-personal information with personal information, the combined information will be treated as personal information to the extent it is capable of personally identifying you.
We reserve the right to develop and derive aggregate data (information that relates to a group or category of individuals, from which individual identities have been removed) from personal information in order to enhance and maintain the Properties, and such aggregate data will be treated as non-personal information.
How We Disclose or Share Your Information
In addition to using your personal information ourselves for the reasons stated above, we may disclose your personal information to other affiliates and entities in the following instances:
Service Providers: We may share your personal information with third-party service providers who use your information to provide us with services including website hosting, data analytics, infrastructure provision, information technology services, email delivery, and anti-fraud monitoring. These providers may access personal information necessary to perform their functions, but only in connection with performing services for us. They are not authorized to use the information for their own benefit.
Business and Advertising Partners: We may share your personal information with third parties who partner with us to promote products and services, provide marketing and advertisements, conduct data analytics, or use the data for other commercial purposes. We do not control how these third parties use and share your personal information once they receive it. You will need to contact such third parties directly for information about their privacy practices or to exercise any rights you may have.
Legal Compliance and to Defend Our Rights: We may disclose personal information as we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) to enforce our Terms and Conditions; (e) to protect our operations or those of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Business Transfers: We may share your personal information with third parties in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the assets of the Company, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
Non-Personal Information: We may share non-personal information with unaffiliated third parties, such as business and advertising partners, manufacturers, distributors, and retailers, to improve and enhance your experience and for our own market research. We publicly commit to maintain and use the information in de-identified or aggregate form, and not to attempt to re-identify the information.
Please note that if you specifically consent to additional uses of your personal information, we may use your personal information in a manner consistent with that consent. With regard to Service Data, our customers provide us with instructions on what to do with such information, and we transfer Service Data to third parties on our customers’ behalf strictly according to their instructions.
Links to Other Sites
We may create links to other websites that we think may be of interest to you, such as providers of various products and services. We may also provide links that allow you to send or forward a post from our Properties through third-party social media sites or other means of electronic communication. We do not endorse any other websites, providers, or services by providing such links, and this Privacy Policy applies only to your use of our Properties. We are not responsible for the privacy policies of any websites and services we link to, and you should read the privacy policies of each site you visit to determine what data that site may collect about you.
Interest-Based Advertising
Targeted / Behavioral Advertising: We may ourselves, or with third-party vendors, use your information to deliver targeted advertising to you when you visit our Properties or other websites. Cookies, clickstream data, and other similar technologies may be used in this process. This form of advertising—sometimes called “targeted advertising,” “behavioral advertising,” or “cross-context behavioral advertising”—enables us and our vendors to know about your interests in connection with the delivery of a specific ad. If you would like to opt out of these interest-based advertisements, please follow the opt-out process described in the section titled Your Choices below.
Cross-Device Matching: We may use your information to help us, or our third-party vendors, determine if you have interacted with our Properties across multiple devices and to match such devices. We may rely on information (including demographic, geographic, and interest-based data) from third parties such as data vendors, or use information we collect in conjunction with such third-party data, to display targeted advertisements across devices that we believe are associated with each other. To opt out of or restrict our use of certain cross-device data, please see the section titled Your Choices below.
How We Protect Your Personal Information
Personal information is maintained on our servers or those of our vendors, and is accessible by authorized employees, independent contractors, representatives, and agents as necessary for the purposes described in this Privacy Policy. We use reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of personal information. However, no method of safeguarding information is completely secure, and we cannot guarantee that our safeguards will be effective or sufficient. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the information in the section below titled Contacting Us.
Data Retention
We will retain your personal information for as long as your inquiry is active or as needed to provide you with the Properties, and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Even if we delete some or all of your information, we may continue to retain and use anonymous or aggregate data, or any other data that constitutes non-personal information.
Your Choices
Consistent with applicable law, you may exercise the choices described in this section regarding your personal information and communications from us. You may also have certain additional rights available depending on laws in your state or country of residence.
Opting Out of Messages: We may send you marketing messages via email. You may unsubscribe from future messages using our standard unsubscribe process (such as the unsubscribe link included in an email), or by sending an unsubscribe request to gabe@campgroundlaunch.com. We will process your request within a reasonable time. If you opt out, certain aspects of our services may no longer be available to you.
Cookies and Tracking Technologies: If you would like to stop or restrict the placement of cookies, or flush any cookies already on your device, please refer to and adjust your web browser preferences. Further information on cookies is available at allaboutcookies.org. By deleting or disabling cookies, you may not be able to access certain areas or features of our Properties. Cookie-based opt-outs must be performed on each device and browser you wish to have opted out, and are not effective on some mobile services.
Interest-Based Advertising: You may opt out of receiving targeted ads from certain data and advertising partners that participate in industry self-regulatory programs. The DAA provides a website at aboutads.info/consumers, and the Network Advertising Initiative (“NAI”) offers a website at optout.networkadvertising.org where you can opt out of interest-based advertising from some or all of their members. By opting out, you will continue to see generic advertising that is not tailored to your specific interests.
For targeted advertisements delivered through mobile apps, you may opt out of certain ads or reset advertising identifiers via your device settings:
You can also install the DAA’s AppChoices app to opt out of targeted advertising by certain providers and to select system-level advertising preferences on your device. To learn more from the NAI about how to opt out of targeted advertising on websites and mobile devices, visit thenai.org/how-to-opt-out.
California Privacy Rights
Under California Civil Code Section 1798.83 (“Shine the Light”), California residents may have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of personal information, such as name, email address, and mailing address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please email gabe@campgroundlaunch.com. If you do not want your personal information shared with any third party who may use such information for direct marketing purposes, you may opt out of such disclosures by sending an email to gabe@campgroundlaunch.com.
Nevada Privacy Rights
If you are a resident of Nevada, you have the right to opt out of the sale of certain personal information that we have collected (or may collect) from you to data brokers or other third parties. You can exercise this right by emailing gabe@campgroundlaunch.com with the subject line “Nevada Do Not Sell Request.”
Cross-Border Data Transfers
If you submit personal information to us, that information may be processed in a jurisdiction where privacy laws may be less stringent than those in your country of residence. By submitting your personal information to us, you agree to the transfer, storage, and processing of such information in foreign jurisdictions including, but not limited to, the United States.
Children’s Privacy
Our Properties are intended for users ages 18 and over, and we do not knowingly collect personal information from children under the age of 18. When we become aware that personal information from a child under 18 has been collected, we will use all reasonable efforts to delete such information from our databases. If you believe we might have any personal information from or about a child under 18, please contact us using the information in the section below titled Contacting Us.
Changes to This Policy
We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time, provided that any such modifications will only be applied prospectively. We encourage you to periodically review the Website for the latest information on our privacy practices. Your continued use of the Properties following the posting of any changes to this Privacy Policy means you accept such changes.
Contacting Us
If you have any questions about our privacy or security practices, please email gabe@campgroundlaunch.com, or contact us at: